PATIENT REVIEWSREFER A FRIEND

Survey Results

According to our survey, 17 patients rated our clinic and our Physical Therapists as the following:

 

Was our staff friendly and helpful on the phone with you?

5 out of 5 stars

 

Have all office staff members been courteous and helpful?

4.9 out of 5 stars

 

Were your benefits adequately explained to you?

4.6 out of 5 stars

 

Have the office and treatment areas always been clean and comfortable?

5 out of 5 stars

 

Did the clinic have scheduled appointments at convenient times for you?

4.8 out of 5 stars

 

Was it easy to schedule your appointments?

4.8 out of 5 stars

 

Were you always seen promptly when you arrived for treatment?

4.9 out of 5 stars

 

Was the check-in process prompt and efficient?

4.9 out of 5 stars

 

Was your therapist courteous and helpful?

5 out of 5 stars

 

Did your physician/therapist fully explain your problem and how they would treat it?

4.8 out of 5 stars

 

Did you receive a home program and were you instructed properly in activities to do at home?

4.9 out of 5 stars

 

Would you recommend this facility to your friends or family?

4.9 out of 5 stars

 

Will you return to our practice if future care is needed?

5 out of 5 stars

 

How was your overall satisfaction with your experience in therapy?

4.8 out of 5 stars

 

Please share your comments:

“I have been more than happy with the PROCare staff and results from their treatments. New exercises are always introduced and I like the varied approach and methods to stop pain and prevent it from reoccurring.”

-Mary, S.

“I was happily surprised by the quality of therapy both in water and on land at the New Berlin, and Greenfield offices. Eric and Julie, my water instructors and assistants all were focused on helping me regain strength after surgery and were encouraging, and patient. The owners are hands on and that says a lot about their intentions. I’ve forgotten some names, but both in office and multiple therapists, many hands helped alleviate my discomfort. I found a sincere caring place to make a difference in recovery and maintenance. I do recommend the offices to others, and grateful a PT at Dycora facility knew about your offices because she had “dry needling” here. That may be my next event!”

-Jeanne, S

“I have been coming to see Dave T for years with various back/muscle problems. I always leave feeling better than when I got there. I have recommended them to friends and family. Dave is the best!”

-Allen, R.

“Thank you Pro Care for getting me back to work and scheduling my Physical Therapy in a timely manner! I was back to work in three weeks thanks to you!! I always recommend people to you. God Bless.”

-Andy K.

“Eric is extremely knowledgeable about the physical and kinetic functioning of the body. He explained everything to be which helped me understand what I had to do to bring me back to normal full functioning of my shoulder. I credit him with the success of my therapy. He is friendly and pleasant also. So much skill and knowledge in this young man can only increase with experience and age, what a fantastic therapist he will be in years to come.”

-Linda, B

“I had a wonderful experience at ProCare. Dave was outstanding with planning my therapy needs and explaining the mechanics behind each exercise. I did “get better, faster!” Thank you for all that you did for me during our sessions. I am on my way to living without back pain!”

-Mary, M.

“Outstanding in all respects. Would highly recommend ProCare to anyone I know who is in need.”

-Jean,E.

“Very pleased with PROCare”

-Lisa, P.

 

Thank you for your responses! If you haven’t taken our survey yet, please let us know your thoughts.